Cloud Services

As a recognised Microsoft Gold and Cloud Service Partner, we offer comprehensive support for a fully managed solution on Microsoft Azure.

Our Solutions Architecture team is at your disposal for consultations, providing expertise in cloud readiness assessments and crafting migration plans tailored to your business requirements. Enhanced by our Connectivity, Backup, and Security solutions, benefit from a high-speed, low-latency connection while ensuring the security of all your assets within the Azure environment.

Our Enterprise Private Cloud Servers are meticulously crafted on enterprise-grade architecture, leveraging industry-standard virtualisation engines as the foundational framework. Hosted at Teraco™ data centres, our multi-tenant virtual environments provide seamless connectivity to a diverse array of peering partners. This virtual server solution is both scalable and offers a range of options to meet your storage processing requirements.

Designed to meet the exacting demands of enterprises, our virtual servers ensure consistent, top-tier performance. The ease of scalability enables you to adapt to evolving needs, providing flexibility and unhindered performance. We deploy cutting-edge hardware and software solutions, ensuring your website stays at the forefront of innovation. We implement redundancy in power, network, and hardware to guarantee uninterrupted uptime, effectively preventing any potential downtime. Combined with our Connectivity, Backup, and Security solutions, you can experience a low-latency, high-speed connection while fortifying the security of all your assets.

• Enterprise Grade Infrastructure
• High Speed Data Access
• Hossted in Tier 3 Data Centre Ensures highest available SLA
• Solid State Hard Disk Storage
• Secure Environment
• Real Time Monitoring and Reporting

Our colocation platform is tailor-made for enterprises that prioritise reliability and availability. Our solution provides a resilient and highly dependable infrastructure for your mission-critical operations, accessible at major data centres nationwide.

Strategically positioned across the country, our data centres enable you to expand your footprint and improve your outreach, guaranteeing seamless access for your clients. In today’s digital landscape, security is of the utmost importance. You can have peace of mind knowing that your valuable data is safeguarded by cutting-edge security measures, including 24/7 surveillance, biometric access control, and more. With redundant power and connectivity solutions, we assure uninterrupted uptime for your business. This means you won’t experience downtime, even during maintenance or unforeseen events. Our scalable solutions empower you to adapt to evolving needs effortlessly, ensuring you stay agile in a dynamic business environment. Our direct access to major Internet Exchange Points and cloud providers makes connecting with clients and partners easy. As a comprehensive managed services provider, we also guarantee the availability of value-added services such as connectivity, backups, and security across all environments.

• Hosted in Tier 3 Data Centre ensures highest available SLA
• Managed Service
• Co-location available in Johannesburg, Cape Town and Durban
• Fully Managed Access Control
• Per u / quarter / half and full rack available
• Guaranteed Power Availability

Complete data protection and on-demand recovery are at the core of Redstor’s intelligent backup and recovery solution. Redstor is meticulously crafted to empower organisations in delivering, managing, and safeguarding their data in the simplest, smartest, and most secure manner.

Using a cloud-first approach, Redstor eliminates the need for hardware and ensures data protection across diverse environments, including infrastructure, cloud-native setups, and a wide range of SaaS applications. This is all managed through a single, user-friendly application.
Employing AI-powered malware detection and offering on-demand, streamed recoveries, Redstor provides safe and secure access to critical data precisely when it’s needed the most.

Key Features of Redstor:

• Smart Recovery: Instant and on-demand file recovery, whether for testing or disaster recovery purposes.
• A Smarter Way of Working: Comprehensive data protection coverage from a single application, including safeguarding critical SaaS data.
• Unique Antiviral AI: Advanced malware detection powered by AI, enabling identifying and deleting malicious files from backups.
• Smarter Setup: No waiting for hardware delivery – Redstor can be set up in minutes, ensuring data protection from day one.

Protecting Against Ransomware with Redstor:
Organisations must proactively work to prevent infections due to the persistent threat of ransomware and malware. Redstor’s InstantData™ technology allows data to be streamed on-demand instantly, mitigating downtime and enabling protection against ransomware threats.
Additionally, Redstor’s AI-driven malware detection facilitates identifying and removing malicious files from backup data, ensuring a clean recovery process.

Compliance with POPIA:
In light of the Information Regulator enforcing the Protection of Personal Information Act (POPIA) in South Africa, organisations must take technical data management and protection measures. Redstor’s smart backup and recovery align with POPIA’s Section 19, securing the integrity and confidentiality of personal information through appropriate technical and organisational measures.
Redstor’s intelligent solution offers smart on-demand recovery, a comprehensive approach to data protection, unique antiviral AI, and a hassle-free setup, ensuring organisations can adhere to regulations and safeguard their valuable data effectively.

Taking a hardware-free approach to backup and recovery
If you’re reliant on bulky, manual, and expensive backup and recovery hardware or at risk of running out of capacity, waiting for servers to be delivered and implemented could mean an inability to recover data or, in extreme circumstances, to continue trading. Redstor backup and recovery has no reliance on hardware, delivers smarter recovery with InstantData™ and offers the broadest coverage for on-premises and cloud-native infrastructure, as well as an ever-widening array of SaaS applications, including M365, Google Workspace, Salesforce, Xero and more, from a single app.

Azure VM backup
Back up your virtual machines in minutes with Azure VM Pro, Redstor’s agentless backup solution for Azure Virtual Machines. Redstor’s Backup and Recovery for Azure VM’s is completely hardware-free, can be set up in minutes via the RedApp, and scales effortlessly with your requirements. To ensure a smart recovery can take place, Redstor’s InstantData™ can be used to recover VMs, making downtime a thing of the past, and thanks to anti-viral AI Malware Detection, backup data will stay ransomware free, ensuring clean recoveries.

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Protecting your Microsoft 365 data is made seamless with Redstor’s advanced backup and recovery solution. Safeguard crucial information from Microsoft OneDrive, SharePoint, Exchange, Teams, OneNote, Class, and Staff Notebooks by directly backing up and recovering data from Microsoft’s cloud to Redstor’s platform.

As organisations embrace cloud and SaaS applications, addressing the management and protection of new data sources becomes imperative. Redstor’s intelligent backup and recovery caters to a variety of SaaS data, including Microsoft 365, Google Workspace, Salesforce, and Xero, all conveniently accessible through a single application. Contrary to the misconception that cloud services like Microsoft 365 don’t require backup, it’s crucial to note Microsoft’s own Services Agreement (Section 6), emphasises the need for regular data backup. Redstor dispels this notion by providing a comprehensive solution that protects against internal and external threats such as data corruption, accidental or malicious deletion, and ransomware.

Key Features of Redstor’s Solution:

• AI-Powered Malware Detection: Ensure malware-free recoveries by neutralising suspicious files within Microsoft 365 before they can evolve into attacks.
• Cloud-Native All-in-One Platform: Redstor’s platform is entirely cloud-native, eliminating the need for hardware, external data source management, egress charge calculations, and the complexities of feature and pricing tradeoffs. One platform covers everything required to safeguard your most valuable data with zero management costs.
• InstantData™ Technology: Crush the Recovery Time Objective to seconds with Redstor’s InstantData™ technology, even with large volumes of data. Bid farewell to downtime and swiftly restore your entire organisation within seconds.

Redstor’s Microsoft 365 protection offers an intelligent and comprehensive solution beyond simple backup. With features like AI-powered malware detection, a cloud-native all-in-one platform, and InstantData™ technology, organisations can rest assured that their critical data is secure, easily recoverable, and resilient against potential threats.

Effortlessly safeguard all your Google Workspace data directly from Google’s cloud and manage it seamlessly through a single, user-friendly app.

Ensure the protection of your business-critical Google data with just a few clicks, eliminating the need for hardware and avoiding any impact on local bandwidth. Our Google Backups run automatically on a daily basis, adding and protecting new users without manual intervention. In times of disaster, guarantee business continuity with lightning-fast restores of Google Drive and Gmail. Our G-Suite backup solutions offer flexible recovery options, allowing restoration to the cloud, a physical machine, or a temporary virtual drive without local disk space requirements.

Key Features:

• Defence Against Malware: Our RedApp, infused with artificial intelligence, automates malware detection in backups from Google Drive, Gmail (including attachments), Contacts, Calendar, and Classroom.
• Simplify Regulatory Compliance: Speed up Subject Access Requests and streamline compliance challenges with the easy-to-use RedApp. This centralised control centre simplifies the management of your entire data estate and facilitates provisions for deleted users.
• Google Vault Clarification: While Google Vault in Workspace serves for data retention and eDiscovery, it’s essential to note that it is not a backup or recovery product.
• Business Continuity Assurance: Redstor’s unique InstantData™ technology ensures businesses are backed up and running within minutes by instantly providing on-demand file recovery in the event of data loss. This feature makes Redstor the intelligent choice for organisations requiring swift recoveries and robust security.

Native protection from Google has limitations, such as a 25-day recovery window for files deleted from the trash and a 20-day timeframe to restore a deleted user’s account before data is permanently lost. Redstor addresses these challenges, offering a comprehensive solution combining fast recoveries and robust security measures.

We’ve joined forces with Hystax to create an advanced cloud migration and Disaster Recovery/High Availability (DR/HA) service, streamlining the seamless migration of servers into a Hyperscale Public Cloud for our clients. While our current alignment is with Microsoft Azure, we’re expanding our portfolio to include Amazon Web Services (AWS) soon.

Hystax, our trusted partner, ensures industry-leading Recovery Point Objective (RPO) and Recovery Time Objective (RTO), guaranteeing uninterrupted business processes. Leverage Microsoft Azure as a disaster recovery site to achieve significant cost savings.

Our Syrex Enterprise DR & HA solution offers continuous background replication of all production applications and data. It meticulously protects every incremental change in real-time, ensuring that your RPO is measured in just seconds—whether migrating into Microsoft Azure or between different Microsoft Azure regions. Enjoy substantial cost reductions by utilising Microsoft Azure as a disaster recovery site, with the added benefit of utilising compute resources only in the event of failover. Embrace platform-agnostic replication, recovery, and application mobility to eliminate vendor lock-in. This strategic approach enhances IT development and provides flexibility and efficiency in managing your cloud infrastructure.

Hystax Cloud Migration offers businesses a straightforward and highly automated path to migrate seamlessly to Microsoft Azure and inq. vDC. This solution, integrated with inq. vDC, aids companies in significantly reducing Total Cost of Ownership (TCO) through a cost-effective live cloud migration approach.

With Hystax Cloud Migration, businesses benefit from background-consistent replicating bare metal machines, enabling unlimited test migrations—the orchestrated launch of business applications on both Microsoft Azure and the inq. vDC platform provides independence, control, and enhanced security throughout migration. This ensures a smooth and efficient transition while maintaining the integrity and functionality of critical business applications.

• Easy to use
• Enterprise Security
• Flexible Dashboard
• Full Automation
• No Data Loss or Downtime
• RESTful API for Experts

In addition to our robust cloud migration capabilities, inq. further empowers businesses with our cutting-edge Infrastructure as a Service (IaaS) solution. Designed to meet the demands of the modern digital landscape, our IaaS offering delivers high-performance virtual machines in various form factors, allowing for rapid on-demand provisioning.

Powered by the advanced capabilities of OpenStack, inq. Cloud IaaS solutions grant you the flexibility to scale your infrastructure dynamically. This scalability is seamlessly achieved on inq.’s regional clouds, ensuring lower latency and robust data protection measures. With inq. Cloud IaaS, you can easily adapt to evolving resource requirements, optimise performance, and enhance your overall operational efficiency. Our commitment to providing a comprehensive cloud ecosystem is reflected in the versatility and responsiveness of our Infrastructure as a Service solution. Whether you’re scaling up to meet increased demand or optimizing resources for efficiency, inq. Cloud IaaS is your reliable and agile solution for building a resilient digital infrastructure.

Our benefits:

• Leveraging OpenStack Technology:
  Harnessing the power of OpenStack enables us to maintain cost-effectiveness for virtual machines, ensuring affordability without compromising performance.
• inq. Control Platform™ for Streamlined Management:
  With the inq. Control Platform™, enterprises gain centralised control over the entire lifecycle of their virtual machines, block storage, and networking. This unified portal facilitates seamless building, deployment, monitoring, and management, providing an enhanced and user-friendly experience.
• Fully On-Demand Solution:
  Our solution operates entirely on-demand, eliminating any wait times. Users can effortlessly log in, spin up the necessary resources, and swiftly move forward, offering unparalleled flexibility and efficiency in resource allocation.

Comprehensive Enterprise Cloud Data Management. The inq. Cloud Data Management solution provides an on-demand enterprise data management solution that caters to backup, archives, and disaster recovery needs. Driven by our advanced inq. Control Platform™, this data management solution goes beyond managing files solely on servers, laptops, and desktops; it extends its capabilities to include data stored in public clouds and virtualisation platforms, including Office 365. Key features encompass the ability to stream data on demand, offer borderless visibility of your data, and deliver complete and efficient data management services.

Our Services:

• Infrastructure Backup: A dedicated data-only backup solution tailored for servers. All data residing on the server is systematically backed up to the inq. Cloud, ensuring swift recovery in the event of a server failure.
• Desktop Backup: A comprehensive Backup as a Service offering designed explicitly for data stored on computers. Users have the flexibility to configure which data is selected for backup, providing personalised control over their backup preferences.
• Stream Data on Demand: Effortlessly access and gain full visibility of your data with our Stream Data on Demand service, facilitating seamless and comprehensive data management.

Our Benefits:

• Balanced Speeds:
  Experience symmetrical speeds with our commitment to providing guaranteed upload and download speeds.
• Online Security Assurance:
  Rest easy knowing your online activities are shielded by our robust online security system, ensuring a secure digital experience.
• Service Level Agreement (SLA) Excellence:
  Our services are driven by a meticulous Service Level Agreement (SLA) that prioritises factors such as latency, bandwidth, and uptime, ensuring high performance and reliability.
• Priority Bandwidth:
  Benefit from bandwidth prioritisation complemented by redundant international capacity. In the event of global fibre outages, all traffic on your service is prioritised, supported by a dedicated escalation matrix for prompt resolution.
• Resilient International Connectivity:
  Experience automatic prioritisation on our multiple international routes during outages. With redundant global capacity, your service and speeds remain unaffected even in the face of fibre outages, ensuring uninterrupted connectivity.